View Full Version : Verizon FIOS + HDMI = Green Screen!
mg196 04-02-2009, 07:38 AM I don't know how many of you are aware of this issue, but I thought I'd pass it on:
Apparently, the Verizon FiOS HD boxes cannot run HDMI cables through the receiver and out to the TV. For one reason or another, the receiver cannot handshake with the HD box. When the HD box connects to the TV directly with HDMI, then it works.
A simple work-around is to connect your receiver to the HD box using component cables.
merrylander 04-02-2009, 07:44 AM I have a simpler work around - Comcast!
Verizon is getting ready to FiOs our neighborhood, I note they have marked all the undergound phone lines but none of the other lines. I sure hope they don't cut our cable and for their sake don't go too deep. I know there are 4800 volt lines running down the front of our lot.
mhardy6647 04-02-2009, 07:48 AM I love technology. Hardy's Rule: There is such a thing as too much technology.
mg196 04-02-2009, 08:56 AM Regarding Verizon customer service: IT SUCKS! The exception being their internet 24/7 customer service reps...they have been outstanding.
Ohighway 04-02-2009, 09:34 AM Regarding Verizon customer service: IT SUCKS! The exception being their internet 24/7 customer service reps...they have been outstanding.
Interesting. In my neck of the woods, not all that distant from you, the sentiment runs the other way. Comcast service was SO bad in our area that some neighborhood folks were trying to get a class action suit together against Comcast.
My own personal experience with Comcast is that they were uncooperative. I wanted to sign up for internet service and TV. They'd come out, but wanted $3k+ to run a cable down my long driveway. Huh ? I guess the monthly fee gouging wasn't enough for these guys??
FIOS finally showed up in my area about a month ago. Installation was no muss, no fuss, and no $3k+ to run down my driveway. So far so good.
merrylander 04-02-2009, 12:16 PM I don't know why you got a $3,000 estimate, Comcast ran from their pedestal across the street and about 100 feet north of our driveway then under the pipestem road to the lot behind us, down 150 feet of driveway and way around the parking pad then to the entrance, charge $0.00. Because of the length they installed a broadband amplifier, charge $0.00. I pre-wired the house with RG-58 when it was built 21 years ago because I had planned to put an antenna in the attic. They installed all the necessary splitters, installed the wireless router/modem, charge $0.00.
Later when they went digital for everything they delivered the two boxes and I installed them myself, charge $0.00. When I call Comcast, push three buttons and I get to talk to a human being.
Now I swear there is a bridge tap and an old drop wire somewhere within a 3 to 5 mile radius on our phone line. Everytime there is a thunderstorm and we get a lighning strike within that 3 to 5 mile raduis, the protector block blows. Oddly enough we are the only ones in the neighborhood to whom this happens. I get to talk to Verizon's computer and after half an hour of answering stupid questions I get a promise of repair four to five days down the road. In my 33 years with Bell Canada we would have died of embarassment if we treated customers like that. I usually go outside and replace the protector block in the demarc, but I am down to one last spare protector block. By doing this I save them a truck roll, that's $75 right there but do you think those cheap &^%$# will send me more protector blocks, not bloody likely. Verizon is the sorriest excuse for a telephone company I have ever seen.
Ohighway 04-02-2009, 04:03 PM I don't know why you got a $3,000 estimate (from Comcast) ....................... Verizon is the sorriest excuse for a telephone company I have ever seen.
Beats me, but I'm not the only one. Someone else on a different thread , who also lives in this general metropolitan area, mentioned the same thing. Cutting to the chase, as far as I'm concerned, that was Comcast's way of saying "we really don't need your business". I don't have a tendency to "play ball" with nitwits like that.... so I didn't.
Time will tell about our experiences with Verizon. It's not even been a full month since they installed the FIOS service. So far so good. I can only say, here in my area, Verizon and their FIOS service seems to have a better reputation than Comcast.
sirianni 04-02-2009, 04:11 PM Dish Network, been with then over 10 years, great picture even better service,
Time Warner Cable has been at my house 4 or 5 times trying to get me to come back, offered me a great package & price, but I know after 6 Mo or 1 yr the sky is the limit with them.
CruzBay 11-19-2009, 02:20 PM Digging up an old post, but FIOS is still having the GSOD problem.
Last night I installed my new HD FIOS box HDMI to my Pioneer receiver, then to my Pioneer plasma.
20 seconds of HD, then the green screen.
To top that off, it seems that for the time it's actually working, the channels I usually watch now (in sd) my HD service says I have no subscription for. (Traval channel HD was the only one I was fast enough to get to).
I had that box for about 2 hours, including a call to FIOS. They said "Oh, just hook it up component"
BS; I ran HDMI to the monitor to keep all the electronics in a nearby closet, there's no way I'm going to pull any more wire, as an inconvenient band-aid on a fix they should have come up with.
Anyway, the HD box is back in its' travel box, and will be given back to my local Verizon office. I'll have upconverted SD for now, and possibly Dishnet or DTV in the future.
Good luck, FIOS; you're so good at everything else...
similost 11-19-2009, 02:24 PM Not sure if this is related, but from what I understand, that you can not run analog, or digital audio when using HD.. the receiver must also be HD.. this has something to do with being able to pirate sound or video or both... Been a long time since I've read about it, but it supposedly is designed on purpose to be like that.
merrylander 11-19-2009, 02:57 PM Hell I run HD with the sound diverted through myCR-2020 to the Polk Monitor 7Bs and it works a charm.
We have seven phones because people will only let te damn thing ring 3 or 4 times then hang up, I don't run that fast so there is a phone nearby no matter where. From the look of the FiOS commercials (which suck big time) you get one special fibre phone and that's it.
harleyfatboy 11-21-2009, 09:39 PM we were one of the first neighborhoods wired for FIOS. We've had no issues since I have had it. At least 2 years. I have TV, Phone, and Internet and when FIOS came to town, the cable operators dropped their prices. If anything, Verizon FIOS has introduced an alternative to cable and driven the prices down.
Comcast is big in the Philadelphia/NJ/DE area and so is Verizon since both have HQs in Philly. they've been fighting it out to gain share and its been nice seeing the prices and incentives get better...
Worf101 11-22-2009, 08:25 PM I've Time Warner here. I was hoping for Fios to come to my neighborhood so I could finally tell TW to stick it where the sun don't shine!!!! However, I've had no problems with their HD boxes once I upgraded the old units to the latest models. HDMI all the way round. The only thing that still needs component is my son's Xbox360 and if we ever upgrad that puppy, it'll be HDMI as well. However if Fios can't run HDMI to my Onkyo's I won't go that route. I refuse to go backward.
Worf
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