(continued) Other than the occasional noise, everything was working fine until my wife dropped the tone arm past the arm rest, banging the stylus on the base. After that, the tone arm would jump into the middle of the first track and skip repeatedly. I did a fair amount of internet research and tried to re-setup my table (balancing tone arm, setting tracking force, bought an anti-skate weight), but only succeeded in making things worse. I'll buy a replacement cartridge in anticipation of meeting with you, since I was looking to replace anyway. Also, if it's easier for me to come to you, I can do so. I don't want to put you out at all. Thanks again for your time, and if you have any advice in the interim, I'm all ears!