TX_Tube
Active Member
I have shipped some very heavy items in the past and some have wound up getting smashed up in the process. Sometimes from a bad packing job by the shipper end and sometimes from the shipping carrier's negligence. A real PITA trying to collect insurance money if you are the receiver of the package, the sender paid the freight charges and the item got damaged during shipping. The carriers hate to pay insurance claims, just like regular insurance companies, as they make no profit by doing so.
To circumvent problems it is best to have your own account, even if it is a temporary one, such as a Kinko's card when using FedEx to deliver a package. Have the sender drop the item off at a FedEx shipping center and have FedEx forward the charges to you. I believe you can pay online if you have an account or give them the preloaded Kinkos cards number and you are good to go. You can also make sure the proper amount of insurance value is placed on the item and you know exactly what it will cost you for shipping. In this way you are the shipper and the piece in transit is now your property. Plus you will be the only 1 being dealt with, by the shipping company, for insurance claim purposes if the item gets damaged or lost in transit. It took me over 4 months of constant haggling with FedEx to get them to pay off on a heavy item that was damaged in shipping. The shipper was MIA which really made it a nightmare to collect on the insurance payoff. Insurance companies aren't in the business of paying claims, no matter what their TV commercials portray.
To circumvent problems it is best to have your own account, even if it is a temporary one, such as a Kinko's card when using FedEx to deliver a package. Have the sender drop the item off at a FedEx shipping center and have FedEx forward the charges to you. I believe you can pay online if you have an account or give them the preloaded Kinkos cards number and you are good to go. You can also make sure the proper amount of insurance value is placed on the item and you know exactly what it will cost you for shipping. In this way you are the shipper and the piece in transit is now your property. Plus you will be the only 1 being dealt with, by the shipping company, for insurance claim purposes if the item gets damaged or lost in transit. It took me over 4 months of constant haggling with FedEx to get them to pay off on a heavy item that was damaged in shipping. The shipper was MIA which really made it a nightmare to collect on the insurance payoff. Insurance companies aren't in the business of paying claims, no matter what their TV commercials portray.
Last edited: