Can't get Chromecast Audio to connect to wifi

Discussion in 'Digital Sources' started by Erik Tracy, Dec 25, 2017.

  1. Erik Tracy

    Erik Tracy Super Member

    Messages:
    1,586
    Just got a Chromecast audio for xmas.

    Got it connected for power and audio - got the test tone to play via the setup using the laptop setup at chromecast.com/setup

    But, it fails when I try to connect to my in-house wifi.

    All my other laptops and computers can connect.

    ??

    Any ideas or tricks or tips?

    TIA
     

     

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  2. Erik Tracy

    Erik Tracy Super Member

    Messages:
    1,586
    Hmm, when I try to restart the online setup, the app on my laptop searches for cast devices, but only finds my neighbor's device and not mine.

    Arg.
     
  3. Erik Tracy

    Erik Tracy Super Member

    Messages:
    1,586
    Took 2 more tries that included a power disconnect/reconnect, but I got my CCA to wifi connect, and now I'm stuck on the screen where it says that I'm online but CCA is updating.

    The message says this may take 5 to 10 minutes, but I'm at the 20 minute mark and still got the 'spinning circle of wait'.
     
  4. njcanuck

    njcanuck aka: MacGyver Subscriber

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    2,776
    Location:
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    Mine took a long time too. Working now, tho.
     
  5. Erik Tracy

    Erik Tracy Super Member

    Messages:
    1,586
    About how long for you?

    Maybe cuz a million new CCA's are being setup for Xmas morning??

    I'm at about the 25 minute mark now.
     
  6. drew_t

    drew_t Well-Known Member

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    670
    There are probably gazillions of just-unwrapped CCAs trying to update themselves today.
     

     

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  7. Erik Tracy

    Erik Tracy Super Member

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    At the 1 hour mark, still spinning on the update.
     
  8. njcanuck

    njcanuck aka: MacGyver Subscriber

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    Location:
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    Mine was about half an hour.
     
  9. Erik Tracy

    Erik Tracy Super Member

    Messages:
    1,586
    If I stop the update, do I 'brick' my new CCA?
     
  10. KevinJS

    KevinJS Addicted Member

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    9,035
    Location:
    Canada
    Not familiar with the hardware, but I suspect the answer might be "Yes". I'd let it do its thing.
     
  11. Erik Tracy

    Erik Tracy Super Member

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    I bailed out of the update - there's supposed to be an update status display, but I never got that, just the spinning circle and saying updating should take 5 to 10 minutes.

    Read on Chrome support to do a FDR (factory data reset) - did that, started over, got all the way to connecting to my wifi, then it went to a screen with a "?".

    So, not even getting to the update screen anymore.

    Bleh. I'm out. It goes back.
     

     

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  12. PAGS

    PAGS AK Subscriber Subscriber

    Messages:
    2,043
    Location:
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    It might be systemic. My CCA stopped working with Spotify about an hour an a half ago.
     
  13. 4-2-7

    4-2-7 Smart Ass Sponsor Subscriber

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    I think it's the amount of people all trying to get connected at once.
     
  14. robert_kc

    robert_kc AK Subscriber Subscriber

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    784
    Location:
    Midwest USA
    Earlier today I had a problem casting Spotify to Chromecast Audio, but its working now.
     
  15. Erik Tracy

    Erik Tracy Super Member

    Messages:
    1,586
    Ok, so....

    Another attempt to do a FDR, then the app couldn't see my device again, only my neighbor's.

    Power reset the CCA, app saw and connected - still couldn't connect to wifi.

    Reset the router and the cable modem, but CCA app still couldn't connect to wifi.

    Tried yet another FDR - figured out after the FDR I still had to do a power reset for the CCA app to even 'see' my device.

    Finally got it to connect to wifi, and mysteriously the app reported that my CCA was ready to use (with no update)

    ???

    Total time - about 4 hours.

    Which, to be honest, is about right for me as I seem to be computer cursed: NOTHING downloads, installs, or configures as described for me. It's always a fight.
     
  16. chicks

    chicks Lunatic Member

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    Location:
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    Sounds like you may have WiFi issues.
     

     

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  17. Erik Tracy

    Erik Tracy Super Member

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    1,586
    It is perplexing, as everyone else in the house has consistent/stable connections.
     
  18. robert_kc

    robert_kc AK Subscriber Subscriber

    Messages:
    784
    Location:
    Midwest USA
    Erik: Congrats on getting your Chromecast Audio working.

    In terms of difficulty getting it installed, it's not just you. I have 4 CA. Some installed with no problems. For others, I went around and around trying to get it installed. Then ... suddenly ... it worked ... for no apparent reason. And, every once in a while I'll have to reboot one.

    Nonetheless, IMO its a pretty amazing gizmo for the price.
     
  19. Erik Tracy

    Erik Tracy Super Member

    Messages:
    1,586
    Well, it was v. rewarding to be able to cast my favorite internet radio station w/o the hassle of moving/connecting my laptop or smartphone to my HT setup. And it sounds pretty darn good even with the CCA analog connection.

    I've yet to see if this will 'stick' and be easy to use. But for now, I'm now in a happy place.
     
  20. 4-2-7

    4-2-7 Smart Ass Sponsor Subscriber

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    Could have spent the time listening to 5 records:p
     
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