Debassige
Well-Known Member
I debated about posting this but figured if it happened to me then it could happen to anybody else.
I don't know what the general consensu is of Carver Audio Repair and there are probably only a few who have dealt with them and I'm one, but will never again.
Besides bitching I'm also looking for some advice. As of right now I have payed the bill.
I purchased an M-400 (cube). It was suppose to be working but wasn't. I came across carveraudiorepair.com and it seemed like the right place to have it fixed. I emailed them and asked if they would look at my amp and give me an estimate on returning it to it's former glory. There had been a few mods done it so this added to the problem. I contacted CAR and they said to send it to them and they would look at it. I emailed again saying I would and that I just wanted and estimate. By now you've probably figured out my problem.
I sent my amp to CAR and after about a month of no response I emailed again for a sitrep. I was told amp arrived but no contact info was available so they did not look at it (probably my fault, I assumed our email correspondence, combined with the obvious visible mod that I mentioned in my emails and my return address on the package which corresponded with my emails, well I assumed wrong).
So I emailed my conatct info and again stated I wanted an estimate.
About a month later I receive a phone call telling me my amp was done (the work had been done without an estimate, as in I never gave him the go ahead) and the bill was.....
What the hell am I suppose to do? Obviously I should have just said put it back to the way it was and send it back to me (and this is why I'm pissed at myself)
I am in no way bitching about the cost but if I had know how much it was I would never have had the work done. I was told by CAR that this was there standard rebuild fee, how was i suppose to know (I see nothing on there web page and it was never mentioned in any emails to me)
I don't know what the general consensu is of Carver Audio Repair and there are probably only a few who have dealt with them and I'm one, but will never again.
Besides bitching I'm also looking for some advice. As of right now I have payed the bill.
I purchased an M-400 (cube). It was suppose to be working but wasn't. I came across carveraudiorepair.com and it seemed like the right place to have it fixed. I emailed them and asked if they would look at my amp and give me an estimate on returning it to it's former glory. There had been a few mods done it so this added to the problem. I contacted CAR and they said to send it to them and they would look at it. I emailed again saying I would and that I just wanted and estimate. By now you've probably figured out my problem.
I sent my amp to CAR and after about a month of no response I emailed again for a sitrep. I was told amp arrived but no contact info was available so they did not look at it (probably my fault, I assumed our email correspondence, combined with the obvious visible mod that I mentioned in my emails and my return address on the package which corresponded with my emails, well I assumed wrong).
So I emailed my conatct info and again stated I wanted an estimate.
About a month later I receive a phone call telling me my amp was done (the work had been done without an estimate, as in I never gave him the go ahead) and the bill was.....
What the hell am I suppose to do? Obviously I should have just said put it back to the way it was and send it back to me (and this is why I'm pissed at myself)
I am in no way bitching about the cost but if I had know how much it was I would never have had the work done. I was told by CAR that this was there standard rebuild fee, how was i suppose to know (I see nothing on there web page and it was never mentioned in any emails to me)