(Cross-posted from XM Fan board.)
Played representative roulette today and won.
As noted above, I was able to renew my wife's car this past week for $70 for the year, taxes and fees included. That's as good as the price I've been getting calling in every five months and, obviously, a lot less hassle.
That prompted me to take a second look at the S/XM web site, which is offering All-Access for 8.25 a month, or $99 a year. I'm currently paying about half that for a six month All Access subscription which covers my car and streaming at home.
So even though my car isn't up until late March, I called in and asked whether I could renew for the full year at the $8.25 rate. The first rep I spoke with shut me down. She pointed out, rightly, that the offer was on new subscriptions. I thanked her, hung up, called back in.
The rep I reached second time around said no at first as well; she offered me $120 for the year, which I refused, thanked her, said I would call back in March and renew for another six months. Without hesitating, she immediately offered me the $99 deal and threw in a free Amazon Dot, which is part of the promotion.
I accepted, and by the time they credited me for the time remaining on my current sub, and added in taxes and fees, I paid a grand total of $86 and change for the year.
My point remains that the agents have a lot of latitude, and want to keep you subscribed more than anything else. You can still make a decent deal with a little work.
s.