Technics SL-1200G Speed and Wow and Flutter Issues?

Discussion in 'Turntables' started by Decibel_116, Dec 4, 2018.

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  1. Decibel_116

    Decibel_116 AK Subscriber

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    I have written 3 times to the CS representative. The first time, I was ignored completely. The second time, I was told the warranty is not valid for me and I would have to pay for the repairs. My last message I communicated my disappointment. I also sent a short video and a photo of a polar plot. I was very professional every time. We'll see if they respond at all. He was pretty dismissive, so I don't expect a response.
     
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  2. JP

    JP 7480 74111110101115

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    May want to read it again.
     
  3. bob06

    bob06 Addicted Member

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    This warranty is extended only to the original purchaser of a new product which was not sold "as is".
     
  4. 4-2-7

    4-2-7 Smart Ass Sponsor Subscriber

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    Who the hell do you think you are, you just come to this site starting augments in every thread your participate in. And now your going the tell me what I like and don't like, and where I can post? Your behavior on this site since you singed up a couple month ago it absolutely nuts. I own a SL-1200 Mk II and have no adversity on owning a good product, is it the best I have? No. The OP liked the post I made that you felt the need to lambast and insult me.

    As far as this specific table, someone owes the OP some service, the dealer or Technices to take care of a defective table. He has spent a bunch of time he should not of needed to to resolve the issue.

    Now stop quoting me in every thread you see me posting as you are being an annoyance and alway agumentive. <Please follow this so I don't have to report for moderation>
     
    Last edited: Jan 11, 2019
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  5. 4-2-7

    4-2-7 Smart Ass Sponsor Subscriber

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    Good luck db
     
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  6. Celt

    Celt Peanut Head Staff Member Super Mod

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    Okay....let's leave all attitude at the curb and get back on with the matter at hand...
     
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  7. Montycat

    Montycat AK Subscriber Subscriber

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    ^I don't agree that Technics or a dealer "owes" the purchaser any service as they say warranty is not transferable. It would be nice if they helped but they have no obligation. Looks like the dealer was wrong in that regard. The original receipt is also required according to the document.

    Maybe the original owner does have some onus of compensation depending on his representation of the product but that's a different matter.
     
    Last edited: Jan 11, 2019
  8. Mister Pig

    Mister Pig Pigamus Maximus Subscriber

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    I don't think that is the case. I snipped this from the US warranty document.

    The relevant section being as follows: This warranty is extended only to the original purchaser of a new product

    technics.PNG
     
    Last edited: Jan 11, 2019
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  9. 4-2-7

    4-2-7 Smart Ass Sponsor Subscriber

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    I would also send the the Dealer and Technics a link to this thread.

    Personally I don't care who has an obligation or not, if we are starting already see issues with these newly designed table I would think Technics should fix it to save their name.
     
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  10. EngineerNate

    EngineerNate AK Subscriber Subscriber

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    While I agree that it'd be great if Technics fixed the table for free, one table having issues isn't exactly a representative sample.
     
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  11. 4-2-7

    4-2-7 Smart Ass Sponsor Subscriber

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    This site knows of "1" because of this thread, other than that, we don't know how many are having a problem or how many have been fixed under warranty if any, AK is not the only audio site.
     

     

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  12. JP

    JP 7480 74111110101115

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    I can’t speak for Technics, but from personal experience, the realties of being, or being in, a big business can often mean your desire to do whatever you can for a customer is oft overruled by the realities of setting precedent, and the exposure and liability of doing so.
     
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  13. jrtrent

    jrtrent AK Subscriber Subscriber

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    And had the original owner noticed a problem, I'm reasonably certain it would have been resolved under warranty.
     
  14. EngineerNate

    EngineerNate AK Subscriber Subscriber

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    My only point is that we can't make any conclusions about the reliability or performance of these tables or modern Technics products in general based solely on this single sample.

    I'm not in the market for a new 1200 series table so I haven't set about using the Google machine to see if there are widespread problems.
     
  15. bob06

    bob06 Addicted Member

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    Was he the original owner?
     
  16. Frank Sol

    Frank Sol Addicted Member

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    My suspicion is the ebay seller , original owner , knew the TT was malfunctioning maybe because of his mishandling/accident

    IMO -- Decibel is doing the right thing... send it back , get $$$ returned then forgetaboutit
     
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  17. ODS123

    ODS123 Well-Known Member

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    A frustration to be sure... but it would be a mistake, IMHO, for someone to allow this one-off experience to influence whether or not they buy one of Technics new tables. For one, who really knows for sure how the original purchaser treated the table. ..Something might have fallen on it, maybe he subjected it the "I punch it!!" test like you have demonstrated on youtube with your SOTA table, or who knows what else.

    With far fewer moving parts than, say, a suspended BD table, there really isn't that much that can go wrong with these tables. So I would not expect issues to be common. Still... Technics has to know that someone buying their tables is apt to sell it at some point - perhaps to help fund another Technics table - and should therefore have a reputable and eager service network in place. If the OP had a nearby service center that could repair it for, say $100, it would probably be preferable to the hassle of sending it back and waiting for the original owner to get it repaired. So, it's a double issue: Warranty extending to second owners (which is rare) AND having a robust service network in place. I don't not see, however, how these tables are apt to problem prone.
     
  18. Mister Pig

    Mister Pig Pigamus Maximus Subscriber

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    How do we know its a manufacturing defect? Could it not have happened in shipping? Did the original seller actually ship a turntable that was in proper working order in good faith? I also think we have a sample size of 1, which does not indicate a trend of anything. Heck to be forthright, the OP could have dropped the platter when unpacking it. Or the original seller could have done it, there is no way to know for sure. Truth is we are not in a position to evaluate the table at all, or what this "manufacturing defect" is, all we can conclude is that there is a speed variation, but not the how or why it is happening.

    Cheers
    Mister Pig
     
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  19. mprince

    mprince AK Subscriber Subscriber

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    Not sure how this comment is relevant to anything going on here other than you taking a shot at someone.
    But there are far more electronic parts present in the Technics, which is likely where the issue lies with this specific table.
     
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  20. Mister Pig

    Mister Pig Pigamus Maximus Subscriber

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    This is a very good point, and important question.

    Cheers
    Mister Pig
     
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