CANT
Member
I know this is an old thread but for the benefit of anyone that might google this topic the way I did...
I strongly suggest going with Audio Mart Service Center on 80th & Metcalf over The Electronic Center on 79th & Metcalf. I dropped a power amp off at both the first week of Feb of 2013, on the same day, to compare the two. Audio Mart's bench fee was cheaper and I was called within a week and given a quote. The amp was finished almost the next day. I was actually so happy with the level service and attention to detail I dropped off 2 more pieces with AMSC, which were quoted and finished in less than 2 weeks. To be fair TEC did warn me it could take a couple weeks for the amp I left with them to be see a bench but it was a month before I heard from them. Audio Mart Service Center was able to service 3 pieces of my equipment before TEC even got me a quote on one. Albeit warned, this is a hard thing to ignore. If that had been the end of my experience I probably would have shrugged off the delay and considered it more or less a draw. Except when I arrived at TEC to pick up my supposedly fixed amplifier I was told they had forgotten to do the work. Its now mid March and I still can not comment on the quality of work done at TEC due to the fact that I still do not have my amp back but I can definitely say I am unimpressed with the level professionalism and customer service on display at The Electronic Center.
I strongly suggest going with Audio Mart Service Center on 80th & Metcalf over The Electronic Center on 79th & Metcalf. I dropped a power amp off at both the first week of Feb of 2013, on the same day, to compare the two. Audio Mart's bench fee was cheaper and I was called within a week and given a quote. The amp was finished almost the next day. I was actually so happy with the level service and attention to detail I dropped off 2 more pieces with AMSC, which were quoted and finished in less than 2 weeks. To be fair TEC did warn me it could take a couple weeks for the amp I left with them to be see a bench but it was a month before I heard from them. Audio Mart Service Center was able to service 3 pieces of my equipment before TEC even got me a quote on one. Albeit warned, this is a hard thing to ignore. If that had been the end of my experience I probably would have shrugged off the delay and considered it more or less a draw. Except when I arrived at TEC to pick up my supposedly fixed amplifier I was told they had forgotten to do the work. Its now mid March and I still can not comment on the quality of work done at TEC due to the fact that I still do not have my amp back but I can definitely say I am unimpressed with the level professionalism and customer service on display at The Electronic Center.