We are upgrading the AudioKarma Marketplace

[Panjo]

AudioKarma and Panjo are pleased to introduce some changes to the marketplace today.

What is being updated?

• The AudioKarma Marketplace is at: http://www.panjo.com/p/audiocache
• There is a new, easier-to-use, listing creation process.
• Search / filtering is much more accurate and faster.
• You can now see images in full-size.
• The new AudioKarma Marketplace is 100% mobile and tablet friendly.
• There is a new WTB selling format.
• New seller profile pages.
• You will need to be logged into Panjo to list an item for sale in the marketplace.

What is staying the same?

• You can continue to create new posts directly from the "Post New Thread" button in the classifieds subforum.
• The thread posts that get created with each listing will look and work the same.
• The purchase process is unchanged.

Contact / Feedback

• An AudioKarma marketplace community manager, Max, will be monitoring this thread closely.
• You can email Max directly at Max@panjo.com.
• You can call the Panjo customer support line at: (424) 272-0291
• As always we look forward to your feedback. Please let us know if you have any questions or feedback.

 

[jheu02]

So what really is the "marketplace"? Who can list there, how is AK related to it, what buyer/seller protections are there, and is it related to Barter Town in any way?

 

[luvvinvinyl]

Barter Town is, and has always been, separate from the Marketplace. BT is still in the Subscriber domain, and there are no plans to change that. Transactions between subscribers.

Marketplace is provided to allow non-subscribers to have a place to buy and sell on AK, and even have their ads visible to guests of the site, non-AK-members, as it were.

I will let Panjo speak to your 'protection' question, though using paypal provides a certain, known level of protection.

 

[Panjo]

Hi everyone,

First, we are sorry about yesterday's mishap. We were updating listings in our database and it adversely affected outdated thread posts. This bug caused many old, inactive thread posts to be recreated in the Audiokarma classified’s sub-forums. The bug has been fixed and the thread posts have largely been removed.

Second, there was a new bug this morning. New listings were creating duplicate thread posts. We are aware of the issue and are working to fix it immediately. Sorry for any inconvenience this causes.

Third, we are excited to announce several new features that we have released this past week to the marketplace:

1. Wishlist feature for buyers - you can now add any listing to a 'wanted items list' by going to the listing page and clicking '+ Add To Wishlist' under the Buy Now button. These saved items appear under your 'Wishlist' which you can access by hovering over the profile icon on Panjo and clicking Wishlist.
2. Improved navigation to/within your community - new features and links which help keep you in the Audiokarma classifieds.
3. Auto-login from transactional emails - if Panjo sends you an email notifying you of a new message, you can go directly to the message on Panjo without having to sign in.
4. Community logos & forum links on listing details page - we have added the Audiokarma logo to all Audiokarma classified’s listings and a links to thread post discussions on listing detail pages.
5. WTB listing format - want-to-buy listings are now as easy to create and browse as sale listings.
6. Draft features for sellers to save and return to their work - you can now start the listing creation process and exit without your work being erased. You can return later and finish your listing from where you exited.
7. Improvements to our mobile and tablet designed pages to help browse the listing details page.

Coming up next, we are massively improving our shipping tools to help sellers calculate shipping costs to buyers.

Again, we are sorry about the bugs from the last couple days and the frustration we might have causes. Please know that we are working hard to improve the marketplace experience for you guys. If you have any feedback on the new marketplace, we would, as always, love to hear it!

Best,
Max @ Panjo Support

 

[Panjo]

So what really is the "marketplace"? Who can list there, how is AK related to it, what buyer/seller protections are there, and is it related to Barter Town in any way?

The marketplace is where Audiokarma members can buy, sell and trade securely with one another. Only AudioKarma members can list and create threads to the AudioKarma forums, but non-AK members can purchase your items.

Panjo provides a 100% buyer guarantee in combination with PayPal, which protects a buyer's purchase from any purchase gone wrong (e.g. damaged item, item never ships, etc.). In our experience, if the item arrives in the described condition, no claims have ever been filed against the seller. In the event of a claim, we do ask that the buyer provides some proof of damage.

We are not related to Barter Town in any way.

Best,
Max @ Panjo Support

 

[luvvinvinyl]

This.

Thanks, Max

 

[bktheking]

Is this why I got an email from Panjo with a login....makes sense now.

 

[Mingo]

Is Marketplace still under construction? All I found just now were posts dated 9-22 and listed as sold.

 

[jheu02]

The marketplace is where Audiokarma members can buy, sell and trade securely with one another. Only AudioKarma members can list and create threads to the AudioKarma forums, but non-AK members can purchase your items.

Panjo provides a 100% buyer guarantee in combination with PayPal, which protects a buyer's purchase from any purchase gone wrong (e.g. damaged item, item never ships, etc.). In our experience, if the item arrives in the described condition, no claims have ever been filed against the seller. In the event of a claim, we do ask that the buyer provides some proof of damage.

We are not related to Barter Town in any way.

Best,
Max @ Panjo Support

Is there a way to only sell to AK members, i.e. do I have to go through with a sale if it's not an AK member?

What seller protections are in place regarding some of the unscrupulous buyers who remove parts and then claim the item's not working or as advertised? If videos/photos are detailed showing the item in working condition, and the buyer claims otherwise, with no obvious shipping damage, what then?

Sorry for the skepticism, but seeing what the auction site has become regarding seller protections, I'd like a bit more info.