I just got this sound bar today and I'm looking to ask for your knowledge of audio to pinpoint what may potentially be wrong.
I have the soundbar hooked up to my TV via a digital optical cable. It love the sound when I'm gaming or watching stuff. However there is one thing that bothers me, and it only seems to be present at the OS menus of my gaming consoles, Xbox One X and Switch. You know those menu sounds, the little "beep boop" sounds that come from simply navigating the console's OS? Well after about 2 seconds they mute. For instance say I'm playing Smash on Switch, sounds is gorgeous, then I press Home and I hear the little jingle it makes. When I move the highlighted selection I hear the little boops, about two times, but then it goes away. This is only if I move directly after the initial jingle sound. If I wait, I don't hear anything at all. Other sounds from selecting menu entries make noise, but they're almost strained. The same goes for my Xbox. I adjusted the audio to stereo (it's a 2.1ch set) and I tried switching the ends of the cable. Same thing.
It's almost as if there is a time threshold to each sound that isn't being met and thus the speaker doesn't play it. These little sounds are like 1/20 of a second long. The longer sounds play. But not these.
It's a really hard situation to describe. It's minor but it's driving me crazy and I'm thinking of taking the set back, but I wanted to ask here for some advice before I do that.
I have the soundbar hooked up to my TV via a digital optical cable. It love the sound when I'm gaming or watching stuff. However there is one thing that bothers me, and it only seems to be present at the OS menus of my gaming consoles, Xbox One X and Switch. You know those menu sounds, the little "beep boop" sounds that come from simply navigating the console's OS? Well after about 2 seconds they mute. For instance say I'm playing Smash on Switch, sounds is gorgeous, then I press Home and I hear the little jingle it makes. When I move the highlighted selection I hear the little boops, about two times, but then it goes away. This is only if I move directly after the initial jingle sound. If I wait, I don't hear anything at all. Other sounds from selecting menu entries make noise, but they're almost strained. The same goes for my Xbox. I adjusted the audio to stereo (it's a 2.1ch set) and I tried switching the ends of the cable. Same thing.
It's almost as if there is a time threshold to each sound that isn't being met and thus the speaker doesn't play it. These little sounds are like 1/20 of a second long. The longer sounds play. But not these.
It's a really hard situation to describe. It's minor but it's driving me crazy and I'm thinking of taking the set back, but I wanted to ask here for some advice before I do that.