Monitor Audio Gold Reference Centre limped in today via USPS for some outrageous shipping price (my cost was limited). The speaker, over 25lbs, was decently packed in multiple layers of cardboard, each tightly shrink-wrapped around the speaker and inner layers, the whole works which was then wedged into a shipping carton. well-sealed with plenty of strong, wide shipping tape. Shoulda lived, but... When I lifted the shipping carton to put it into my trunk, I heard and felt something go "thunk." That can't be good, I thought. After unwrapping everything, one of the two main drivers was missing its phase plug. On closer inspection the driver cone was deformed and the whole back end of the driver had come detached and was rattling around inside the speaker cabinet. That shipping carton must've taken a helluva drop to separate the driver into its constituent components like that. Back it goes, but first I'll ask if the seller wants me to go in and secure the loose guts so the remaining driver, the tweeter, and the crossover don't sustain damage (at least any more than they already have). Shit.