jnoyes
Super Member
A few months ago I purchased a set of JBL Studio 530 speakers. Because of the many positive reviews I was curious to hear them. I found a used set on Amazon and decided to pull the trigger.
After trying them out I was impressed, especially their voicing. Unfortunately after listening to them for a while and doing my own personal shoot out they didn't make the cut and I decided to sell them.
Of course as luck would have it they were damaged by Fedex. Both woofer baskets broken, obviously because the box had been dropped (factory box and packing, then double boxed with foam between boxes). Clearly the weight of the magnets was too much for the basket when they were dropped.
Well I'm still waiting for Fedex to respond to my claim, but they sent the speakers back to me. The only issue is the woofers and one plastic port is broken. Everything else is fine.
So I sent an Email to Harmon International requesting info on purchasing replacement woofers to fix these.
Their response was, they are not available and are obsolete. Check Parts Express. Yeah, right!
Really, obsolete in three years?
They are still selling the Studio 530's on their website with a 5 year warrantee.
I couldn't believe it, so I called and talked to a rep and then a supervisor. They are out of stock, not on order and likely will never be available.
I will never purchase another JBL or any other product from this company!
Jon
After trying them out I was impressed, especially their voicing. Unfortunately after listening to them for a while and doing my own personal shoot out they didn't make the cut and I decided to sell them.
Of course as luck would have it they were damaged by Fedex. Both woofer baskets broken, obviously because the box had been dropped (factory box and packing, then double boxed with foam between boxes). Clearly the weight of the magnets was too much for the basket when they were dropped.
Well I'm still waiting for Fedex to respond to my claim, but they sent the speakers back to me. The only issue is the woofers and one plastic port is broken. Everything else is fine.
So I sent an Email to Harmon International requesting info on purchasing replacement woofers to fix these.
Their response was, they are not available and are obsolete. Check Parts Express. Yeah, right!
Really, obsolete in three years?
They are still selling the Studio 530's on their website with a 5 year warrantee.
I couldn't believe it, so I called and talked to a rep and then a supervisor. They are out of stock, not on order and likely will never be available.
I will never purchase another JBL or any other product from this company!
Jon
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