I'm trying to find an answer:
I recently made a purchase of a product that was large enough to require a lift gate truck, and cost several thousand dollars. Due to shipping damage and the merchants failure to respond, I disputed the charge with my CC company. I immediately rcvd the full credit.
The CC company told me the merchant had 45 days to respond to my dispute. 48 days later, they never responded. The CC company says the matter is closed.
Now the question is: what do I do with the merchandise? The CC company says "you can keep it, I think". Wow, talk about a definitive answer.
Did the merchants failure to respond also "legally" dismiss their right to the recover the product? I'm in a bind as this thing weighs 700 lbs, and can't just get "rid of it".
I recently made a purchase of a product that was large enough to require a lift gate truck, and cost several thousand dollars. Due to shipping damage and the merchants failure to respond, I disputed the charge with my CC company. I immediately rcvd the full credit.
The CC company told me the merchant had 45 days to respond to my dispute. 48 days later, they never responded. The CC company says the matter is closed.
Now the question is: what do I do with the merchandise? The CC company says "you can keep it, I think". Wow, talk about a definitive answer.
Did the merchants failure to respond also "legally" dismiss their right to the recover the product? I'm in a bind as this thing weighs 700 lbs, and can't just get "rid of it".