davstev
Well-Known Member
I did "live chat" with a Digikey customer service rep via their website.
Having all of my info at the ready helped, such as order number, customer number, etc.
In the live chat, I sent links to the listings on both vendors websites, pointing out the manufacturer's part number for the product, to show that they were indeed the same product. Requested the price match, and it was approved. She guided me through the process of adding the adjusted price to my order. In this case it was pretty simple.
Having all of my info at the ready helped, such as order number, customer number, etc.
In the live chat, I sent links to the listings on both vendors websites, pointing out the manufacturer's part number for the product, to show that they were indeed the same product. Requested the price match, and it was approved. She guided me through the process of adding the adjusted price to my order. In this case it was pretty simple.
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