A sad day for my Squeezebox Touch and me this past Saturday. I went to turn it on and nothing happened. It had worked the day before. All I got was a black screen. It’s only 3 months old. Tried different outlets and still nothing. I looked at the back of the unit while plugged in and noticed a flashing red light in the TOSlink (fiber optic) input.
So I called Logitech support and they are going to take care of everything thank goodness. The hard part will be waiting.
When I spoke to the rep and told him the problem he said that it sounds like the power supply went faulty and may have fried the Squeezebox as well. He did state that the power supplies going faulty are a common problem with the Touch and happens often. He also scared me when he mentioned that the Touch itself could be fried because I never move the thing and I don’t play with any mods, firmware or software. He said that a faulty power supply could fry the box (a not so common problem), depending on what happened with the power supply. He said he is shipping a new power supply at no charge and if the box still doesn’t work with trying to new power supply, then they will ship me a brand new box also at no charge.
I’m wondering if anyone else here with a Squeezebox Touch has experienced a power supply issue? Just curious because the guy said it is a common problem for the power supplies to go bad which speaks to the build quality being poor.
So I called Logitech support and they are going to take care of everything thank goodness. The hard part will be waiting.
When I spoke to the rep and told him the problem he said that it sounds like the power supply went faulty and may have fried the Squeezebox as well. He did state that the power supplies going faulty are a common problem with the Touch and happens often. He also scared me when he mentioned that the Touch itself could be fried because I never move the thing and I don’t play with any mods, firmware or software. He said that a faulty power supply could fry the box (a not so common problem), depending on what happened with the power supply. He said he is shipping a new power supply at no charge and if the box still doesn’t work with trying to new power supply, then they will ship me a brand new box also at no charge.
I’m wondering if anyone else here with a Squeezebox Touch has experienced a power supply issue? Just curious because the guy said it is a common problem for the power supplies to go bad which speaks to the build quality being poor.