Decibel_116
AK Subscriber
To the OP.
If your dealer has not responded, have you performed a search for another authorized dealer that you can contact to see what other avenues for resolution might be available?
I assume you have tried calling as well as emailing.
Also if your dealer does not respond/help, might be good to share who they are so that other future purchasers won't use them.
Keep us updated.
I had not thought of contacting another dealer. Good suggestion. I was going to try Technics directly as my next move. I will be sharing the name of the dealer pending the outcome of the situation...